This Privacy Policy describes how Highgrove Home s.r.o. ("we", "our", "the operator") collects, uses, and protects personal data in connection with the website highgrovehome.eu. It applies to all visitors, regardless of location, and is prepared in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Czech law.
1. Data Controller
Highgrove Home s.r.o.
Korunní 2569/108, Vinohrady, 101 00 Praha 10, Czech Republic
IČO: 09341872
Email: info@highgrovehome.eu
Phone: +420 222 500 800
2. Data We Collect
2.1 Contact Form Submissions
When you use the contact form on this site, we collect your name, phone number, and email address. This data is used solely to respond to your enquiry. We do not use it for marketing purposes without your explicit consent.
2.2 Technical Log Data
Our web server automatically records standard log data: IP address, browser type, operating system, referring URL, pages visited, and timestamps. This data is retained for up to 30 days and used exclusively for security and operational monitoring.
2.3 Cookies
This site uses a single functional cookie to record your cookie consent preference (stored in localStorage). No third-party tracking cookies are placed without your prior consent via the cookie banner shown on the homepage.
3. Legal Basis for Processing
Contact form data is processed on the basis of your consent (Art. 6(1)(a) GDPR). Server log data is processed on the basis of our legitimate interest in maintaining a secure and functioning website (Art. 6(1)(f) GDPR).
4. Data Retention
Contact enquiries are retained for up to 12 months, or until you request deletion. Server logs are purged after 30 days.
5. Your Rights
Under GDPR, you have the right to access, correct, erase, or restrict processing of your personal data. You also have the right to data portability and to object to processing. To exercise any of these rights, contact us at info@highgrovehome.eu.
You may also lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů, www.uoou.cz).
6. Data Sharing
We do not sell or share personal data with third parties for marketing purposes. Data may be disclosed to law enforcement authorities if required by applicable law.
7. External Links
This site contains links to third-party websites (such as TZB-info.cz and EU institutions). We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the site after a revision constitutes acceptance of the updated policy.
9. Contact
Questions about this policy can be addressed to info@highgrovehome.eu.